Privacy Policy

Introduction
This Privacy Policy outlines the practices of Iso Benessere USA regarding information collected from users who access our website at isobenessere.com ("Site"), or otherwise share personal information with us (collectively: "Users"). The responsible authority within the scope of data protection legislation, in particular the General Data Protection Regulation (GDPR).

User Rights

The User can request to:

• Receive confirmation whether personal information relating to you is being processed or not and access stored personal information, together with additional information.
• Receive a copy of the personal information you voluntarily provide in a structured, commonly used and machine-readable format.
• Rectify personal information within our control.
• Delete personal information.
• Object to our processing of your personal information.
• Restrict our processing of your personal information.
• File a complaint with the supervisory authority.
  
  However, please note that these rights are not absolute and may be subject to our legitimate interests and regulatory requirements.

If you wish to exercise the above rights or receive further information, please contact our Data Protection Officer ("DPO") using the details provided below: contact@isobenessere.com | +390421311700.

Storage
We will retain your personal information for as long as necessary to provide our services and comply with our legal obligations, resolve disputes and enforce our policies. Retention periods will be determined taking into account the type of information collected and the purpose for which it is collected, taking into account the requirements applicable to the situation and the need to destroy obsolete and unused information as soon as possible within reasonable limits.
In light of applicable regulations, we retain records containing customer personal data, documents relating to account opening, communications and anything else required by applicable laws and regulations.
We may rectify, supplement or remove incomplete or inaccurate information at any time in our sole discretion.

Legal bases for data collection
Process your personal information (i.e. all information that would allow you to be identified by reasonable means; hereinafter "Personal Information" is necessary for the performance of our contractual obligations to you and to provide our services , to protect our legitimate interests and to comply with the legal and financial regulatory obligations to which we are subject.

When you use the Site, you consent to the collection, storage, use, disclosure and other uses of Personal Information as described in this Privacy Policy.
We encourage our Users to carefully read the Privacy Policy and use it to make informed decisions.

What information do we collect?
We collect two types of data and information from Users.

The first type concerns de-identified and non-identifiable information relating to a User (or multiple Users) that may be available or collected through use of the Site (“Non-Personal Information”). We are not aware of the identity of a User about whom Non-Personal Information was collected. The Non-Personal Information collected may include aggregate usage information and technical information transmitted by your device, including certain software and hardware information (for example, the type of browser and operating system used by your device, language preferences, time of access etc.) and are used to improve the functionality of our Site. We may also collect information about your activity on the Site (for example pages viewed, online navigation, clicks, actions, etc.).

The second type, Personal Information concerns information that can personally identify a User, i.e. information that identifies an individual or can locate him or her with reasonable effort. This information includes:

• Device Information: We collect personal information from your devices. This information includes geolocation data, IP address, unique identifiers (such as MAC addresses and UUIDs) and other information relating to User activity across the Site;
• Registration Information: When you register on our Site you will be asked to provide certain details such as: first and last name, email or physical address and other information.

How do we receive user information?
We receive personal information from several sources:

• When the User voluntarily provides personal data to register on the site;
• When you use our Site or access it in connection with the use of our services;
• From third-party providers, services and public records (for example, traffic analytics providers).

How is the information used? Who do we share them with?
We do not rent, sell, or share User information with third parties except as described in this Privacy Policy.
We may use the information for the following purposes:

• Communicate with you – send you notices about our services, provide technical information and respond to any customer support issues;
• Communicate with the User and inform him of the latest updates and services;
• Carry out analyzes and statistics aimed at improving the Site;
• Serve advertisements when you use our Site (more information under "Advertisements");
• Marketing our websites and products (more information under "Marketing").
• In addition to the various uses listed above, we may transfer or disclose Personal Information to our subsidiaries, affiliated companies and collaborators.

In addition to the purposes listed in this Privacy Policy, we may share Personal Information with our trusted third-party providers, who may be located in various jurisdictions around the world, for the following purposes:

• Hosting and operation of our Site;
• Offer you our services, including a personalized view of our Site;
• Store and process such information on our behalf;
• Propose advertisements to the User and support us in evaluating the success of our advertising campaign, as well as helping us to recalibrate the user target;
• Provide the User with Marketing offers and promotional materials relating to the Site and services;
• Conduct research, technical diagnostics and analysis.

We may also disclose information in good faith if we believe doing so is helpful or reasonable to:

• Comply with applicable laws, regulations, legal processes or governmental requests;
• Enforce our policies (including the Agreement), including investigations of potential violations;
• Investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues;
• Establish or exercise our rights to defend legal claims;
• Prevent harm to the rights, property or safety of us, our customers, Users or third parties.

For the purpose of cooperating with law enforcement and/or in case we deem it necessary to enforce intellectual property or other legal rights.

Cookies
We and our trusted partners use cookies and other technologies in our services, including when you visit our site or access our services.

A "cookie" is a small text file that a website assigns to your device while you are viewing a website. Cookies are very useful and can be used for different purposes, including navigating between pages efficiently, enabling automatic activation of certain functions, remembering preferences and making the interaction between the User and our services easier and faster. Cookies are also used to help ensure that the adverts displayed are relevant to you and your interests and to compile statistics on the use of our services.

The Site uses the following types of cookies:

• “session cookies” which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from the device when the browser is closed;
• “persistent cookies” which are read only by the Site, saved on the computer for a fixed period and are not deleted when the browser is closed. These cookies are used when we need to identify the User for repeat visits, for example to allow us to store their preferences for subsequent access;
• “Third-party cookies”, configured by other online services, which run content on the page you are viewing, for example by analytics companies that monitor and analyze our web access.

Cookies do not contain any information that identifies you personally, but the Personal Information we store about you may be linked by us to the information stored in and obtained from cookies. You can remove cookies by following the instructions contained in your device preferences; however, if you choose to disable cookies, some features of our Site may not function properly and your online experience may be limited.

We use a tool that is based on Snowplow Analytics and Google Analytics (GA4) technology to collect information about the use of the Site. The tool collects information such as how often Users access the site, which pages they visit when they do so, etc.

The tool does not collect any personal information and is used only by our Site hosting and management service provider to improve its Site and services.

Using script libraries (Google Web Fonts)
In order to present our content correctly and graphically pleasing in all browsers, we use script libraries and font libraries such as Google Web Fonts (https://www.google.com/webfonts) on this website. Google Web Fonts are transferred to the browser cache to avoid being loaded multiple times. If the browser you are using does not support Google Web Fonts or does not allow access to them, the contents will be displayed in a default font.

Using script or font libraries automatically triggers a connection with the library operator. In theory, it is possible - but it is currently unclear whether, and if so, for what purpose - such operators of the corresponding libraries collect data.

The privacy policy of the bookshop operator Google can be found here: https://www.google.com/policies/privacy.

Third Party Information Collection
Our policy covers only the use and disclosure of information collected from you. To the extent that you disclose information about yourself to other parties or sites on the Internet, different rules may apply to their use or disclosure of the information you transmit to them. Accordingly, we encourage Users to read the terms and conditions and privacy policy of each third party to which they choose to disclose their information.

This Privacy Policy does not apply to the practices of companies that we do not own or control, or individuals who do not work for us and that we do not manage, including third parties who may disclose information as provided in this Privacy Policy.

Third Party Information Collection
Our policy covers only the use and disclosure of information collected from you. To the extent that you disclose information about yourself to other parties or sites on the Internet, different rules may apply to their use or disclosure of the information you transmit to them. Accordingly, we encourage Users to read the terms and conditions and privacy policy of each third party to which they choose to disclose their information.

This Privacy Policy does not apply to the practices of companies that we do not own or control, or individuals who do not work for us and that we do not manage, including third parties who may disclose information as provided in this Privacy Policy.

Advertisements
We may use third-party advertising technologies to serve advertisements when you access the Site. These technologies use customer information about your use of the Services to serve advertisements (for example, placing third-party cookies on your web browser ).
You can opt-out of many third-party ad networks, including those operated by members of the Network Advertising Initiative ("NAI") and the Digital Advertising Alliance ("DAA"). For more information about this practice of NAI and DAA members and your choices regarding the use of this information by these companies, including how to opt-out of third-party ad networks operated by NAI and DAA members, please visit their respective websites: http://optout.networkadvertising.org/#!/ and http://optout.aboutads.info/#!/.

Marketing
We may use Personal Information such as your name, email address, telephone number, etc. internally or by using third-party collaborators for the purpose of providing you with promotional materials relating to our services, which, in our opinion, may be of interest to you.

Out of respect for your right to privacy, the means to opt-out of receiving further marketing offers from us are available within these marketing materials. If you unsubscribe, we will remove your email address or phone number from our marketing distribution lists.
Note: Even if you have unsubscribed from receiving marketing emails from us, we may send you other types of important email communications without offering you the opportunity to opt-out. These communications may include customer service announcements or administrative notices.

Corporate transaction
We may share information in the event of a corporate transaction (such as the sale of a significant portion of our company, a merger, consolidation, or asset sale). In such case, the transferring or acquiring company will assume the rights and obligations as described in this Privacy Policy.

Minors
We understand the importance of protecting children's privacy, especially in an online environment. Under no circumstances do we allow minors to use our services without the prior consent of a parent or legal guardian. We do not knowingly collect personal information from minors. If a parent or guardian becomes aware that the minor has provided us with Personal Information without their consent, you should contact us at usa@isobenessere.com.

Updates or changes to this Privacy Policy
We reserve the right to change or revise the Privacy Policy from time to time; material changes will be effective immediately upon display of the updated Privacy Policy. The latest revision will be reported in the "Last modified" section. Your continued use of the Platform following notification of such changes on our website constitutes your acceptance and consent to such changes to the Privacy Policy and your agreement to be bound by their terms.

How to contact us
If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us at contact@isobenessere.com.

ISO BENESSERE USA
4037 Clark Rd, Sarasota, FL 34233, USA

ISO BENESSERE S.R.L.
Via Dalmazia, 26 00043 Ciampino (RM) – Italy
Tax code and VAT number: IT16813381007
ROME COMPANY REGISTER - REA NUMBER 1677632

Last modified 11/22/2023